Epic Resolute Professional Billing Application Analyst

Job#: 3044146

Job Description:

Epic Professional Billing (PB) Analyst II

Healthcare Technology | Epic Professional Billing | Revenue Cycle

Join a leading integrated healthcare organization dedicated to delivering exceptional patient care across hospitals, ambulatory practices, and community-based healthcare settings. This organization is committed to leveraging technology and innovation to improve clinical and financial operations while supporting affiliated healthcare partners throughout its network.
Position Overview

We are seeking an Epic Professional Billing (PB) Analyst II to support Community Connect organizations and physician billing operations. This role is responsible for the configuration, optimization, implementation, and ongoing support of Epic Professional Billing and PB Claims applications. The analyst will work closely with operational, clinical, and revenue cycle teams to ensure billing workflows are efficient, compliant, and aligned with business objectives.
Key Responsibilities

• Support Epic Professional Billing (PB) and PB Claims applications across Community Connect sites.
• Configure, build, maintain, and optimize Epic application content and workflows.
• Gather business requirements and translate them into system solutions and functional specifications.
• Partner with Revenue Cycle, IT, and operational stakeholders to support billing and claims processing initiatives.
• Troubleshoot system issues, identify root causes, and implement sustainable solutions.
• Participate in system upgrades, enhancements, implementations, and optimization projects.
• Maintain application documentation, workflows, procedures, and training materials.
• Serve as a liaison between end users, IT teams, and external vendors.
• Provide after-hours/on-call support as needed.
• Mentor junior analysts and contribute to process improvement initiatives.

Required Qualifications

• Bachelor's degree preferred.
• 3+ years of experience supporting healthcare applications, revenue cycle systems, or Epic applications.
• Epic Professional Billing (PB) Certification required.
• Strong experience supporting Epic PB and PB Claims.
• Experience supporting physician billing, claims management, charge capture, or revenue cycle workflows.
• Ability to analyze complex business processes and translate requirements into system solutions.
• Strong problem-solving, communication, and stakeholder management skills.
• Experience with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook.

Preferred Qualifications

• Experience supporting Community Connect organizations.
• Knowledge of healthcare revenue cycle operations and physician billing processes.
• Prior experience in a large healthcare system or integrated delivery network.
• Experience leading application enhancements and implementation projects.

What You'll Bring

• Deep knowledge of Epic Professional Billing workflows.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• Strong customer-service mindset and collaborative approach.
• Excellent communication skills and ability to work effectively with technical and non-technical teams.
• Passion for improving healthcare operations through technology.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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