Help Desk Support

IT Support / Service Desk Technician

White Plains, NY ( onsite 5 days in a week ) -- Locals only 

Only w2 -- no sponsorship provided 

We’re looking for a hands-on IT Support professional who can hit the ground running in a fast-paced, high-volume environment supporting corporate users and multiple retail locations.

Must Have:

• 1+ year of hands-on IT support / service desk experience
• Strong basic network troubleshooting skills
• Comfortable with ping, traceroute, IP configuration, ISP/connectivity issues
• Experience supporting wireless access points, firewalls, printers, and network-connected devices
• Basic Windows, Active Directory, MFA, and Intune support
• Experience with remote support tools such as RDP / Dameware
• Ability to support hardware such as Zebra scanners/tablets, thin clients, printers, and mobile devices
• Strong communication skills and ability to handle a high volume of support requests

Experience from Geek Squad, Micro Center, corporate help desk

This is a great opportunity for someone who enjoys network support, troubleshooting, and working in a busy environment.