Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Wilmington, DE, United States
Posted
Yesterday
CRM
Job Description
JD: -
Must have:
- Gather, analyze, and document business requirements from stakeholders.
- Translate business requirements into functional specifications and Dynamics CRM solutions.
- Configure and customize Microsoft Dynamics 365 CRM based on business requirements.
- Work with Sales, Customer Service, Marketing, and other CRM modules as required.
- Define business processes, workflows, business rules, forms, views, dashboards, and security roles.
- Prepare functional requirement documents, user stories, process flows, and solution documentation.
- Collaborate with developers and technical architects on CRM customizations and integrations.
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