Why This Role Stands Out
This remote contract role offers an excellent opportunity to drive a significant Jira Service Management transformation, leveraging your expertise in configuration, automation, and integrations. If you are a mid-senior Jira Developer with strong JSM experience, you'll thrive in this hands-on position focused on delivering impactful ITSM capabilities, with a competitive daily rate of £500-£575. Apply now to contribute to a major organizational project!
Quick Overview
Job Description
Jira Developer / Jira Engineer (Contract)
Contract: Initial 6 Months
Location: Remote (UK)
Engagement: Inside IR35
Start: ASAP
Pay Rate: 500 - 575 per day
IR35 Determination: Inside IR35 - via Umbrella
Jira Developer / Jira Engineer (Contract)
Overview
CPS Group UK are delighted to be supporting a large organisation as they complete a significant Jira Service Management (JSM) transformation programme. With the architecture and target design already defined, they are seeking a skilled Jira Developer / Jira Engineer to take ownership of the technical delivery and complete the implementation.
This is a hands-on role focused on configuration, development, automation, integrations and platform optimisation. Working closely with the Solution Architect and Project Manager, you will be responsible for turning approved designs into fully operational ITSM capabilities.
Key Responsibilities
Implement approved Jira Service Management design changes
Configure and optimise Jira workflows
Develop and enhance automation rules
Configure and maintain service catalogues and request forms
Deliver CMDB and Jira Assets improvements
Build and support integrations with third-party platforms
Develop and configure API-based solutions
Troubleshoot and resolve platform configuration issues
Execute testing, validation and remediation activities
Support the delivery of Incident, Request, Change and Service Catalogue capabilities
Produce and maintain technical documentation
Collaborate closely with architects, stakeholders and project teams to ensure successful delivery
Required Experience
Strong hands-on experience with Jira Service Management (JSM)
Proven experience configuring Jira workflows, screens, schemes and permissions
Experience developing Jira automations and business rules
Practical knowledge of Jira Assets (formerly Insight) and CMDB configuration
Experience implementing and supporting ITSM processes within Jira
Strong experience with integrations, APIs and data synchronisation
Ability to troubleshoot, analyse and resolve complex technical issues
Experience testing platform changes and supporting production deployments
Strong understanding of service management principles and ITIL-aligned processes
Desirable Experience
Atlassian certifications
Experience integrating Jira with Microsoft Teams
Asset management or procurement system integration experience
Scripting or development experience within the Atlassian ecosystem
Experience working within enterprise-scale Jira environments
Outcomes
Fully configured and operational Jira Service Management capabilities
Enhanced CMDB and Asset Management functionality
Improved workflows and automations
Seamless platform integrations
Optimised Incident, Request, Change and Service Catalogue processes
Technical documentation and knowledge transfer
Resolution of outstanding implementation activities
Ideal Background
This role would suit a Jira Developer, Jira Engineer, JSM Consultant or Atlassian Engineer with strong implementation experience and a proven track record of delivering Jira Service Management solutions in complex enterprise environments.
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on (phone number removed) or email (url removed)
By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this specific role and any other roles we may deem suitable to you over time. We will not pass your data to any third party without your verbal or written permission to do so. All incoming and outgoing calls are recorded for training and compliance purposes.
CPS Group (UK) Ltd is acting as an Employment Agency in relation to this vacancy. Our new privacy policy can be found here (url removed)
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