Service Technician I

Service Technician I | Andover, CT, United States | On-site

This employer is a world-leading provider of integrated security solutions, protecting and optimizing businesses of all sizes. With a global presence and a commitment to client success, they leverage their people, knowledge, and technology to deliver unparalleled safety and security services. They are known for their comprehensive portfolio of video, access, intrusion, fire, and integrated systems.

The Role

• Respond to trouble tickets to ensure application uptime and system performance.
• Diagnose and resolve application issues, working both independently and collaboratively.
• Execute preventative maintenance tasks and perform routine configuration changes.
• Document all system modifications accurately in a digital change control system.
• Conduct pre-deployment testing and on-site installations of software upgrades and modifications.
• Produce clear technical documentation for system deployments.

What You'll Need

• High School diploma or equivalent.
• Experience installing and troubleshooting low voltage equipment.
• Strong knowledge of commercial access control, CCTV, burglary alarm, intrusion, and fire alarm systems.
• Working knowledge of network communications and IP addressing.
• Excellent problem-solving, analytical, communication, and time management skills.
• A valid C-5 Limited Electrical Contractor or C-6 Limited Journeyperson License.

What's On Offer

• Paid company training and educational assistance.
• Comprehensive benefits package including Medical, Dental, Vision, and Life Insurance.
• 401K with a 60% match up to 6% of salary.
• Company vehicle, laptop, and cell phone provided.

Apply via Haystack today!