Sales Associate - Full Time

Position Summary
(Team Member II) is a certified operations team member responsible for performing advanced service functions, supporting membership sales initiatives, and assisting with daily site efficiency in both express and full-service environments.

Essential Functions
Perform vehicle preparation and loading duties with demonstrated proficiency
Conduct interior detailing services in accordance with quality standards
Operate designated tunnel controls as assigned
Process customer transactions using the point-of-sale (POS) system
Maintain cash-handling accuracy and accountability
Promote membership sales programs
Maintain site cleanliness and safety standards
Comply with the Company’s Injury & Illness Prevention Program (IIPP)
Report hazards or unsafe conditions immediately
Customer Experience Responsibilities
Provide professional service explanations
Address routine customer questions
Escalate complaints or complex concerns to management
Qualifications
Demonstrated proficiency in at least one of the following:
Cash handling
Vehicle loading
Vehicle preparation
Interior detailing
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Reliable attendance and schedule flexibility
Physical & Work Environment Requirements
Stand and walk for extended periods (up to 8 hours per shift)
Frequently bend, stoop, kneel, and reach
Frequently use hands and arms
Occasionally lift and move items up to 50 pounds
Work outdoors in varying weather conditions
Exposure to water, cleaning agents, and operational equipment
Reasonable accommodations may be made in accordance with applicable law.

This job description is not intended to create a contract of employment and may be modified at any time.