Quick overview
Job description
Senior Network Engineer
Alpharetta, GA (5 days Onsite)
Fulltime Permanent
Description:
Senior Network Engineer
The Senior Network Engineer is responsible for the operational support, availability, security, and continuous improvement of enterprise Internet Access and Remote Access services. This role provides senior-level operational
ownership for Zero Trust platforms, including Zscaler and Palo Alto Prisma Access, ensuring service reliability, rapid incident resolution, effective change implementation, and strong user experience.
The Senior Network Engineer participates in on-call support, leads troubleshooting efforts for complex network and access issues, and partners with engineering teams to enhance security, automation, and operational efficiency.
Success in this role requires strong operational discipline, advanced troubleshooting skills, and deep experience supporting large-scale Zero Trust and SASE environments.
Must-Have Skills
Enterprise Network Operations & Production Support
Incident, Problem, and Change Management
Advanced Troubleshooting and Root Cause Analysis
Zscaler Internet Access (ZIA)
Zscaler Private Access (ZPA)
Palo Alto Prisma Access
Zero Trust / SASE Architecture and Operations
Internet Access & Remote Access Services
Network Automation (Ansible, Terraform)
ServiceNow, Jira, Confluence, SharePoint
GitHub
Preferred Certifications
Zscaler Certified Architect (ZCA)
Zscaler Certified Expert (ZCX)
Certified Zero Trust Professional (CZTP)
Palo Alto Networks Certified Network Security Engineer (PCNSE)
CCNP Enterprise or CCNP Security
Nice to Have
Cisco Secure Access
Fortinet Universal ZTNA / Secure Access
F5 BIG-IP Administration
Python, PowerShell, and REST API Integrations
Experience using Microsoft Copilot, OpenAI/ChatGPT, or similar AI tools for automation, troubleshooting, documentation, and operational efficiency
Education/Work Experience:
10 - 15+ years’ experience required.
Bachelor's degree in technical fields such as computer science, computer engineering or related field required.
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