Quick overview
Job description
Overview: Andrews Athlete is seeking a hands-on, execution-driven Chief Operating Officer to operationalize and launch the Andrews Intelligence Platform, a closed-model AI platform built on vetted sports medicine and safety content for athletes, parents, coaches, and organizations. This individual will be a true operator, responsible for driving integration, delivery, and follow-through across every asset that supports the platform's launch and growth.
A Catalyst Healthspan Enterprise Company
Location: Pensacola, FL or Nashville, TN
Position Type: Full-Time, Salaried (Exempt)
Travel Required: Yes
Responsibilities/Duties
- Lead the operational launch of the Andrews Intelligence Platform, from beta through commercial rollout, with full ownership of integration, delivery, and follow-through.
- Drive execution across all Andrews Athlete assets, ensuring that technology, content, clinical, partnership, and commercial workstreams are aligned and moving on schedule.
- Partner with the Chief Technology Officer to make sure the technology team has the resources, priorities, and business requirements it needs to build and ship the platform.
- Get to the ground truth of business and customer needs and translate them into clear operating plans, milestones, and accountability across the team.
- Manage the platform's unit economics, including AI model and token costs, usage-based cost scaling, and the subscription and pricing model that offsets those costs at scale.
- Develop and execute the go-to-market strategy for the platform's athlete, parent, coach, and organization audiences.
- Coordinate with leadership to draw on the Andrews Way resources, including physician expertise, content, and partner relationships.
- Build the operating infrastructure the business needs to scale, including processes, systems, vendor relationships, reporting, and key performance indicators.
- Support capital raising efforts by providing operating plans, metrics, and updates for investor and advisory board conversations.
- Recruit, develop, and lead an operations team as the business grows.
- Provide regular reports and updates to executive leadership.
- Other duties and projects as assigned.
Qualifications
- Bachelor's degree required; MBA or other relevant advanced degree preferred.
- 10+ years of operating experience, including senior leadership roles responsible for scaling a business, launching a product, or running complex, multi-stakeholder operations.
- Demonstrated track record as an operator who drives execution and delivery; experience building technology is not required, but working effectively alongside technical teams is.
- Working understanding of AI and software platform economics, including usage-based costs, subscription pricing, and go-to-market models.
- Strong process and systems orientation, with the discipline to build structure in an early-stage, fast-moving environment.
- Experience in sports, sports medicine, healthcare, or consumer technology preferred.
- Excellent leadership, communication, and interpersonal skills, with the ability to work across executives, physicians, partners, and investors.
- Coachable and eager to learn in a fast-paced, evolving environment.
- Self-starter with the ability to manage multiple priorities and work independently.
Miscellaneous
The qualification requirements, physical demands and work environment characteristics described in this job description are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
This job description in no way states or implies that the essential duties described are the only responsibilities. The employee is required to follow any other instruction and to perform any other work duties at the request of the supervisor or other management personnel.
It is very important that the successful candidate fit into the Andrews Athlete culture. The company's values focus on results, creativity, honesty/candor, and strong teamwork. There is a great passion for the work we do.
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