Quick overview
Job description
Job Title: Technical Architect – ServiceNow
Location: Somerset, NJ
Job Description:
Seeking an experienced ServiceNow Technical Architect to lead enterprise implementations, architecture, and transformation initiatives across ITSM, ITOM, ITAM (HAM/SAM), CMDB, and Discovery.
Key Responsibilities:
Lead end-to-end ServiceNow implementations, upgrades, migrations, and instance consolidations.
Design ServiceNow architecture, custom applications, integrations, and orchestration solutions.
Strong hands-on experience with ServiceNow HAM Pro, SAM, CMDB, and Service Exchange architecture.
Lead third-party and cross-instance integrations.
Architect GxP-compliant solutions, including CSV, URS, SRS, IQ/OQ, RTM, and 21 CFR Part 11 compliance.
Provide technical leadership, solution design, and team mentoring.
Required Skills:
Strong ServiceNow Technical Architecture experience.
Expertise in ITSM, ITOM, ITAM (HAM/SAM), CMDB, and Discovery.
Experience leading 5+ end-to-end ServiceNow implementations.
Strong integration and Service Exchange experience.
GxP / CSV / 21 CFR Part 11 compliance experience.
Excellent ITIL process knowledge.
Certifications (Mandatory):
ServiceNow CSA.
Implementation Specialist – ITSM / HAM / SAM / Discovery.
ITIL V3 Foundation.
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