Design Sales Consultant, Ann Sacks

Design Sales Consultant, Ann Sacks

Work Mode: Onsite

Location: Onsite at the Seattle, WA Showroom

Opportunity

For over four decades, Ann Sacks has become synonymous with unparalleled craftsmanship and innovation in the world of tile and stone. Searching the globe for the finest materials, the brand has meticulously crafted an extensive portfolio that embodies luxury.  
From its humble beginnings in Portland, Oregon, what began as a simple venture into tiles now includes slabs, stone furniture, fireplaces, baths and home accessories. With 21 successful showrooms across North America, the brand has established itself as the go-to destination for the discerning designer and homeowner looking to transform their homes into vibrant expressions of personal style.

Role Overview
At Ann Sacks, our Design Sales Consultants (DSCs) are the heart and soul of our success in the luxury interiors industry. Our DSCs inspire the industry’s top designers and social media influencers to transform their most important spaces with our world class selection. DSCs play a pivotal role in driving sales through engaging and impactful interactions, and business development skills. Whether leveraging our stunning showrooms, collaborating with trade professionals in their design studios, or making virtual presentations to support client projects, DSCs showcase their exceptional ability to connect and build lasting relationships. They are dedicated to cultivating a thriving book of business with both current and potential clients across assigned territories or business segments. Success in this position is measured through achievement of net order/sales goals, client satisfaction, and overall brand stewardship.

Key Responsibilities 

Relationship & Business Development

•   Maintain and grow sales with dedicated architect and interior design firms within your assigned territory.

•   Conduct a minimum of 15 presentations or lunch and learns per month, typically outside of the showroom.
• Develop new relationships and business for Ann Sacks to meet/exceed sales goals.
  Make outside sales calls to develop and grow client base, promoting brand awareness and new products.
• Demonstrate persistence and tenacity to reactivate dormant accounts, follow up on leads, and develop a healthy pipeline of business.
• Network with the professional trade through involvement in associations, meetings and events; including in-store events.

Customer Service

• Contribute to an inclusive, welcoming, and gracious work environment for colleagues and clients.
• Offer prompt, friendly, and gracious service, balancing appointments and walk-in traffic to ensure client satisfaction and deliver sales results.
• Maintain an organized and aesthetically pleasing showroom environment.  

  Drive & Manage Sales Process

• Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.
• Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
• Follow up on leads / quotes regularly to close business, processing paperwork accurately.
• Create and execute marketing plans and in-store events.
• Collaborate with Customer Care team to track orders and ensure quality service.

Continuous Learning

• Develop detailed knowledge of all product lines and features, utilizing internal resources and peer network to establish expertise.
• Participate in internal training sessions and online learning to enhance product knowledge, and job skills such as presenting, negotiating, and closing sales.

Skills/Requirements

Experience

• Minimum 2 years’ sales experience required. Strong preference given to prior experience in interior or architectural design or luxury retail sales.

Education

• Coursework, certificate or degree in interior design, business management, or marketing is preferred but not required. Candidates with a variety of educational backgrounds and experiences are encouraged to apply.

Software

•  Experience with Windows operating systems and intermediate skills with MS Office suite are required. Experience with Salesforce or a CRM program is highly preferred.

Other Key Skills

• Curiosity, creativity, and passion for design, architecture, art, or fashion are drivers of success!
• The ideal candidate must possess demonstrated organizational and collaborative skills with advanced verbal and written communication skills to engage with clients. 
• Exemplary customer service skills in support of long-term business development.
• Driven, goal-oriented individuals with a business owner mentality and desire to win are most successful in this role.

Environment & Physical Requirements
This role performs work primarily in a showroom environment. This includes regular movement throughout the space to meet with clients, view products, and engage in consultative selling work. Regular standing, walking, sitting, talking etc. Work is also performed at a desk, with regular use of standard office equipment such as typing, phones, viewing screens etc. Frequent lifting of tile samples & boards, up to 20 pounds throughout the day.

#LI-Onsite

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Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we’re driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.
About Us
It is Kohler’s policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com.  Kohler Co. is an equal opportunity/affirmative action employer.