Customer Service Representative (Woodcliff Lake, NJ)

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years.

Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest.

Customer Service Representative (Woodcliff Lake, NJ)

Openings: 3
Fulltime

Role summary:
Phone- and email-based customer service and administrative support. Duties include processing bond and policy requests, supporting underwriters, maintaining CRM records, and following up on leads and applications. No insurance experience is required.

Key duties:

• Handle client, agent, and contractor calls and emails
• Process applications, renewals, bonds (Bid, Performance, Payment, Maintenance), and policy changes
• Collect financials and underwriting documents; keep records accurate
• Run reports and track pipeline
• Follow up on outstanding requirements and leads