Hybrid Service Delivery Manager - ITIL Expert NV1
Why This Role Stands Out
This hybrid role offers significant opportunities for professional growth by leading client service delivery and driving continuous improvement within a reputable technology firm. You'll thrive here if you possess strong ITIL expertise, excellent client-facing skills, and a passion for seamless operations, making this an exciting step in your career.
Quick Overview
Job Description
Centorrino Technologies is seeking a Service Delivery Manager to lead end-to-end service delivery for clients from Sydney or Canberra. You will coordinate across technical, operational, and vendor teams, drive continuous improvement, and act as the main escalation point to ensure timely, effective resolutions.
The role requires ITIL-based operations, strong client relationship skills, and the ability to present monthly service reports.
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