Senior UX Designer/Researcher (Remote)

In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization. This role requires an immediate start to support a high-priority modernization pipeline for the client initiative—advancing a large-scale project phase with tight milestones—with additional cross-agency support for the Department of Natural Resources (DNR) and other state projects as needed.

Pure UX research and design role. No coding expected.  

Primary Focus
    UX research
    User-centered design
    User journey mapping
    Wireframes and prototypes
    Design recommendations
    Accessibility-first design
    Design documentation and annotations

Required Skills
    Advanced Figma
    UX research methodologies
    User flow creation
    Prototyping
    Accessibility (WCAG)
    Stakeholder collaboration
    Design documentation

Preferred Experience
    Heat maps (Crazy Egg, Hotjar, etc.)
    Card sorting
    Usability testing
    Nielsen Norman Group training
    Google UX Certification
    Formal UX/HCI education

Research Experience Desired:
        Heat maps
        Crazy Egg or similar analytics tools
        Card sorting
        User behavior analysis
        Data-driven design recommendations