Risk and Compliance Administrator

About us

Procentia is an award-winning software and technology company specialising in the Pensions and Bulk Purchase Annuities market. We design intelligent solutions that put administrators and members at the heart of any pension scheme.

Established in 2002, we’re renowned for our web-based pensions administration and management system, IntelliPen. Our platform helps clients meet the demand for self-serve technology and provide meaningful consumer-like experiences expected from online platforms.

Trusted by administrators, employers and trustees, our software is widely regarded as the most comprehensive and feature-rich platform for modern pensions management.

IntelliPen comprises a suite of integrated modular systems that streamline processes from new member registration to online self-serve retirement, and enables collaboration on the same workflows. It delivers up to 90% time and cost efficiencies by automating member retirements, validation, benefit calculations, reporting and pensioner payroll.

With offices in the UK and North America, we support some of the largest pension schemes and plans across the private and public sectors.

We've been named 'Pension Technology Firm of the Year 2024' at the Pensions Age Awards, and voted ‘No.1 UK Pension Administration Software Provider’ in 2022 and 2023.

Procentia People are a community of passionate specialists dedicated to developing best-in-class software solutions and client service. We’re a vibrant assortment, everyone is welcome here.

We’re proud of our welcoming and open culture, and our Values. They’re not just words on paper – we’re dedicated to living them every day.

The job: 

As part of our continuing growth, we’re seeking a Risk and Compliance Administrator to join our team. You’ll play a key role in helping us maintain the highest standards of security and trust. Your work will directly support our compliance with frameworks such as ISO 27001 and SOC 2.

This role plays a key part in ensuring Procentia meet regulatory, contractual, and industry best practice standards particularly within a sector where data confidentiality, integrity, and availability are paramount.

Here's what you'll be doing:

You’ll play a key role in helping us maintain the highest standards of security and trust. Your work will directly support our compliance with frameworks such as ISO 27001 and SOC 2.

Security Assurance

Conduct regular assurance across systems, suppliers, and internal processes to meet policies, standards, and regulatory obligations.

Regulatory & Industry Compliance

Ensure security controls support compliance with pensions sector specific requirements.

Policy, Standards & Awareness

Key skills and experience:

You don’t need years of experience, just the right mindset and a passion for security. This role would suit a recent school leaver or Graduate or early careers candidate who has:

• Excellent communication and interpersonal skills

• Assurance experience/interest

• Detail oriented

• Good judgement

• Good organisational skills

Experience in software, IT services, or technology is advantageous, but curiosity and willingness to learn matter most.

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

Don’t meet every requirement?
We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.