Start searching
Back to Jobs
Other

Fire Services Administrator

BGISNew South Wales🇦🇺AustraliaPosted 21 Sept 2026

Why this role stands out

Advance your career with this dynamic Fire Services Administrator role at BGIS, where you will enjoy competitive wages, extensive professional development pathways, and the flexibility of a hybrid work environment. If you are a highly organized professional who thrives in collaborative, fast-paced team settings, this position offers the perfect opportunity to make a meaningful impact while benefiting from comprehensive wellness perks and clear growth prospects—apply today to join this supportive and forward-thinking team!

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationNew South Wales, Australia
Posted5 weeks ago
ComplianceScheduling

Job description

Fire Services Administrator
Location: Penrith, New South Wales
Company: HIX
Employment Type: Full-Time, Permanent
The Role
We’re seeking a highly organised and detail-oriented Fire Services Administrator to support scheduling, compliance, and service delivery within our Fire Services division. In this role, you’ll play a critical part in ensuring jobs are coordinated efficiently, documentation is accurate, and technicians are optimally scheduled to deliver high-quality, compliant services. 
This is a fast-paced, central role where you will be the link between field technicians, clients, and internal teams — ensuring smooth operations, strong customer service, and effective business outcomes. 
Why You’ll Love Working With Us
✔ Strong wages + yearly increases
✔ Career growth – ongoing training, development support, and clear pathways
✔ Supportive team environment with strong leadership
✔ Recognition & rewards – spot vouchers + $2,000 referral bonus
✔ Health, wellbeing & perks – Fitness Passport, employee discounts, and flu vaccinations
✔ Additional benefits including novated leasing options
✔ Paid parental leave & paid volunteer leave
✔ Safe systems, modern platforms & structured processes
What You’ll Be Doing
  • Scheduling and coordinating fire service works to maximise technician productivity and billable time 
  • Raising and managing jobs within systems such as simPRO / Uptick and Maintenance Planner 
  • Reviewing open jobs, compliance reports, and documentation to ensure accuracy and readiness for invoicing 
  • Coordinating subcontractors and ensuring works align with compliance and KPI requirements 
  • Maintaining accurate data, records, asset registers, and customer/site information
  • Liaising with clients to manage scheduling, access requirements, and service delivery expectations 
  • Providing high-quality customer service across phone, email, and correspondence
  • Supporting invoicing, AFSS documentation, and administrative compliance requirements 
  • Monitoring workflows, ensuring timelines are met, and supporting continuous process improvements 
Your Education, Experience & Skills
  • Strong administrative experience (5+ years preferred) within a service, scheduling, or operations environment 
  • Experience working with job management systems such as simPRO or Uptick (highly regarded) 
  • High level of communication and customer service skills 
  • Excellent time management and ability to prioritise competing tasks 
  • Strong attention to detail, particularly in data management, compliance, and documentation
  • Ability to coordinate workflows, manage scheduling requirements, and support operational efficiency 
  • Experience within Essential Fire Services or a related industry (highly regarded) 
  • Strong computer literacy and administrative capabilities 
  • Ability to work independently and collaboratively within a team
  • Full working rights in Australia (essential)
About HIX
HIX is a specialist provider of fire, electrical and essential building services, delivering compliant, high-quality solutions across commercial and government sectors. With a strong focus on safety, technical excellence, and customer service, HIX supports critical infrastructure and facilities to remain safe, compliant, and operational. As part of BGIS, HIX combines specialist technical expertise with global capability, providing employees with access to career development, modern systems, and strong operational support.
We acknowledge the Traditional Custodians of the land on which we work, and pay our respects to Elders past, present and emerging. We are an equal opportunity employer and strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ+ individuals, and people from culturally diverse backgrounds.
Apply Now
If you’re an experienced administrator looking to grow your career within a fast-paced and essential services environment — we’d love to hear from you.

Similar jobs

Apply on employer’s website