Recently postedTechnology

UCCX Developer

VSS, LLCNew York, NY🇺🇸United States

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationNew York, NY, United States

SQLUnityRESTSOAPNetwork Administration

Job description

Cisco UCCX / IVR Developer

Seeking an experienced Cisco UCCX Developer to design, develop, and support IVR applications, call routing, queue management, and contact center workflows.

Required Skills:

Hands-on experience with Cisco UCCX, CUCM, and UCCX Script Editor (CRS scripting)
IVR development, Cisco Unity call flows, and telephony systems
SQL and DB2 database integration
REST/SOAP API integrations
Production troubleshooting, deployment, and performance optimization
Strong communication and cross-functional collaboration skills

Preferred: Cisco Finesse, CUIC, enterprise/public sector contact centers, cloud contact center technologies, and Securus experience.