Full Time Product Manager Technical (PMT)

Job#: 3043816

Job Description:

Job Title: PMT (Product Manager Technical)

Job Summary

We are seeking a detail-oriented and collaborative Product Manager to support our product and delivery teams during the execution phase of our agile lifecycle. The ideal candidate will be responsible for clarifying requirements, contributing to peer-reviewed artifacts, and serving as the face of the product during delivery. This role involves a high degree of collaboration with other PMTs, business Product Managers, Engineers, and others to ensure seamless execution and accurate documentation.

Responsibilities

• Partner with Product Managers and delivery teams to gather, document, and clarify business requirements.
• Create, refine, and maintain user stories, acceptance criteria, and epics in JIRA.
• Participate in peer reviews of user stories and other documentation to ensure clarity and completeness before grooming.
• Collaborate with PMTs and engineers to validate requirements during sprints and clarify intent when questions arise.
• Proactively ask questions and surface gaps in documentation or understanding to drive product success.
• Act as a liaison between business stakeholders and technical teams during the execution phase, ensuring product intent is carried through development.
• Help query and synthesize JIRA metrics (e.g., story closure rates, carryover items) to support decision-making and sprint retrospectives.
• Support the product team with grooming, sprint planning, and retrospectives as needed.
• Contribute to the creation and ongoing refinement of best practices, including documentation standards and metrics tracking

Core Skills/ Key area that resource quality is heavily assessed:

Strong problem-solving and analytical abilities are emphasized as essential for TPMs/BAs

The ability to understand concepts, ask clarifying questions, and quickly get acquainted with new subject matter

A primary skill is the ability to write high-quality user stories. This is highlighted as a core differentiator and a key area where resource quality is assessed.

Adaptability and Learning: Candidates should be able to adapt to Goosehead's expectations and processes, and be open to learning best practices, especially in user story writing and product management.

Qualifications

• 5+ years of experience as a Product Owner, Product Manager or in a similar role within agile software development environments
• Strong experience with Agile tools like JIRA; able to query and extract relevant sprint data
• Understanding of the product lifecycle, especially the execution and delivery phase
• Exceptional written and verbal communication skills; able to convey complex ideas clearly
• Comfortable with cross-functional collaboration and flexible role boundaries
• Ability to influence without authority and clarify vague requirements
• Experience contributing to peer-reviewed documentation and process improvement initiatives
• Familiarity with PRFAQs, NSS, and other product artifacts is a plus

Preferred Skills

• Experience working in highly matrixed environments with multiple stakeholders
• Comfortable navigating ambiguity and helping drive clarity from limited inputs
• Background in performance tracking, product metrics, or product operations
• Knowledge of Postman, API Integration, API Documentation/Analysis

Fully onsite, 5 days per week (Monday-Friday) in Westlake, TX. No exceptions

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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