Senior Infrastructure Engineer

About the job

Job summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

As a Senior Infrastructure Engineer (DevOps), you will work in an Agile fast-paced environment helping to deliver and maintain database products and solutions. Already a skilled Practitioner and role model, you will ensure best practices are adhered to and guide teams on how to deliver and support quality database products.

In addition, you will be responsible for the design, implementation, configuration, maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.

At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work-life balance through fair hybrid working arrangements, supporting families and accommodating personal needs. Our commitment to diversity, equity and inclusion ensures everyone has a sense of belonging, with attention to allergies and support for neurodiversity.

Your career will flourish with our clear path for advancement, extensive training and development opportunities, and chance to gain qualifications whilst progressing through grades. You will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.

Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.

Job description

The ideal candidate will have a proven track record as an Infrastructure Engineer or DevOps Engineer, and you will have experience of:

• Providing effective infrastructure management and support gained in very large, highly available, enterprise-class environments.
• Technical experience should include, but not limited to, modern delivery of Infrastructure within the cloud, security, backups and restores and on-premise to cloud migrations, with an emphasis on Infrastructure as Code (IaC).

Person specification

Responsibilities

• Proactively contribute to the DevOps Engineering Community of Practice by providing technical leadership and mentorship to less experienced team members.
• Manage Infrastructure through multiple product lifecycle environments, from development to mission-critical production systems on-premise and Cloud IaaS and PaaS environments.
• Configure and maintain IaC, including monitoring of system health and performance, to ensure optimum levels of performance, availability, security, and automation.
• Support architects and developers to ensure design, development and implementation support efforts meet integration and performance expectations.
• Independently analyse, tackle, and correct issues in real time, providing problem resolution end-to-end.
• Refine and automate regular processes, track issues, and document changes.
• Assist developers with complex query tuning, schema refinement and cloud migration approaches.

Essential Criteria

• Expertise in Terraform and Ansible
• Expertise pipeline delivery of IaC
• Expertise level knowledge of Cloud infrastructure technologies such as AWS and Microsoft Azure, IaaS- and PaaS-based solutions
• Expertise level skills in Linux OS and scripting
• Expertise of DevOps practices, continuous delivery tooling (for example, Artifactory, Git, Kubernetes)

Desirable Criteria

• Working knowledge of Agile deliveries, collaborative tooling and techniques, including Jira and Kanban
• Working knowledge of ITIL 3 or 4 processes
• Understanding of government or public sector technology requirements

Additionally, you will be expected to be included in a 24x7 on-call rota to perform scheduled maintenance and support release deployment activities after hours.

Important Security Information

Successful candidate should already hold or be willing to obtain Security Check (SC) clearance before taking up post. Please see Additional Security Information below.

Further Location Information

Please ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a 'Further Location Preferences (optional)' field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.

Office closures

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

These sites are:

• Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Leeds Location

Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC's Moves Adjustment Payment guidance.

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences, for up to your last 3 most relevant roles.
• A 750-word Personal Statement. Your Personal Statement should detail how you meet the Responsibilities and Essential Criteria requested under Person Specification, providing evidence of your suitability and what experience you bring to the role.

Please evidence any Desirable Criteria where applicable, up to 250 words max. This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.

Further details around what this will entail are listed on the application form.

Prior to applications being sifted candidates will be asked to complete an additional IKM assessment. Candidates will be sent details of the assessment once the advert has closed. This assessment is a pass or fail and only those who pass will be considered at the sift stage.

Sift

In the event of a large number of applications being received, an initial sift may be held on the CV.

At full sift your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview, your experience will be assessed.

Interviews will take place via video link. Sift and interview dates to be confirmed. Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form . click apply for full job details