Lab Technician

Job Title: Lab Technician

Location: Santa Clara, CA

Duration: 12+ Months

Xoriant reasonably expects the pay rate for this position to be within the following range: $30/hr-$34/hr.

Responsibilities:

Typical job responsibilities will include:

• Enable remote access to lab services for end users via SSL VPN and RDP/VNC/View Client.
• Rack and stack of equipment in the lab
• Organization of the lab and keeping the lab clean in a presentable state.
• Being able to identify different cables connection within the lab and identify their correct use.
• Auditing of physical and virtual devices including connection / Serial Numbers/ and IP Address
• Maintaining and updating documentation
• Acting as a ticket queue lead to monitor ticket queue and re-distribute tickets to other team members or groups within Company.
• Getting familiarized with the ticket queue incoming requests and updates from user and being able to re-assign or update those tickets daily.
• Cabling up network topologies based on Engineers and Lab Admin requests.
• Monitoring Power and Cooling usage within the lab.

Skills:

• Basic troubleshooting skills on network outages are a plus.
• Working experience on Firewalls is a plus.
• Handson experience on Cisco and Arista switches is a plus.
• Basic Windows and VMware administration experience.
• Strong cable management skills and experience running fiber and copper cables in data center.
• Basic understanding of how to use VMware virtual environment ex: power on and power off VMs.
• Basic experience with CENTOS, Ubuntu, or other Linux distributions.
• Strong understanding of cable patch panel connections.
• Being able to differentiate between copper and Fiber optics and cables.
• Clear communication through Emails, Messages, and Ticket updates
• Understanding Priorities: SLA requirements
• Quick Responsiveness and Follow up.
• Knowing how to SSH and Console into devices.
• Must be able to lift 50lbs+
• Basic understanding of power and cooling and how it can affect the lab.
• Good work ethics

Experience Requirements:

• 1 – 3yr of experience in Lab or Datacenter Environment

Education:

• High School Diploma/GED

Regards,

Akangsha