Assistant Client Support Manager

TSG - The Sheridan Group seeks an Assistant Client Support Manager to help deliver high-impact public affairs and strategic communications campaigns. In this role, you'll support senior client leads with day-to-day account coordination, drafting client materials, and tracking timelines and deliverables. You'll monitor media and policy developments, prepare briefing documents, and help organize client meetings. Working in a small, hands-on team, you'll gain broad exposure to advocacy campaigns, stakeholder engagement, and integrated communications strategies in a fast-paced, collaborative environment.

Responsibilities

• Support client managers in day-to-day account management and delivery of public affairs and strategic communications campaigns
• Help coordinate project timelines, deliverables, and internal resources across small, cross-functional teams
• Draft and edit client-facing materials, including memos, presentations, and basic advocacy or communications content
• Monitor media, policy, and stakeholder developments and summarize insights for internal and client use
• Assist with meeting preparation, agendas, notes, and follow-up to ensure clear next steps and accountability
• Track campaign performance metrics and assist in preparing reports and presentations for clients
• Maintain organized files, contact lists, and project documentation across multiple client accounts
• Collaborate with senior leaders to support high-impact advocacy, reputational, and public policy initiatives

Required Skills

• Account coordination
• Project management
• Client communication
• Strategic communications support
• Public affairs support
• Media and policy monitoring
• Writing and editing
• Presentation preparation
• Stakeholder research
• Data and metrics tracking