Quick overview
SeniorityLeader
Work modeHybrid
Locationcity of westminster, england, United Kingdom
Job description
EY Studio+ UK is seeking a Director-level Customer Service Transformation specialist to bridge Service & Operations with Customer Service Design. You will lead multi-disciplinary teams, apply AI in contact centres, and shape transformative roadmaps for clients.
The role requires strong collaboration, storytelling, and an ability to navigate complex organisations while delivering measurable outcomes and business growth.
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