Quick overview
Job description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Sales Manager at this hotel, you will be a strategic, results-driven sales professional responsible for identifying and securing mid-market group business opportunities while building strong relationships with internal management and external clients. Our ideal candidate will bring experience from a large-box, full-service hotel environment, with a proven track record of building a strong pipeline, aggressively prospecting for new business, and strategically securing the right opportunities to drive revenue and exceed sales goals – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Generate and convert new business: Research, prospect, and qualify leads through proactive outreach and database mining to drive group sales and exceed lead generation goals
- Build and maintain client relationships: Serve as the primary contact for assigned market segments, nurturing existing accounts and developing new ones to grow room revenue and overall profitability
- Develop targeted sales strategies: Analyze hotel and market trends to create and execute business plans and marketing initiatives that capture demand and meet sales goals
- Lead end-to-end sales process: Prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
- Manage booking details: Coordinate customer requirements including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system
- Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
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