Quick Overview
Work Type
Hybrid
Level
Mid Senior
Job Description
Job Title: Performance Test Lead
Remote
12 months
Primary skills: Datadog , Guidewire
We are establishing a Sustaining Engineering team focused on improving performance, stability, reliability, and observability of the Guidewire platform (PolicyCenter, BillingCenter, and integrations).
We are seeking a contractor who operates at the intersection of performance engineering, system reliability, and integration testing, with the ability to diagnose and validate improvements across distributed system flows.
Key Objectives
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Support remediation of Guidewire Platform Health findings (performance, integration, stability)
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Establish or enhance performance and reliability testing strategy
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Baseline, measure, and track:
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Latency
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Throughput
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Error rates
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Integration success/failure rates
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Batch/job stability and success rates
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Validate that fixes result in measurable improvements in system health
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Contribute to a repeatable, scalable performance and reliability testing practice
Core Responsibilities
Performance & System Testing
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Design and execute:
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Performance, load, and stress tests
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End-to-end system tests across PolicyCenter and BillingCenter
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Validate system behavior under normal and peak conditions
Integration & Distributed System Validation
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Test and analyze:
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API interactions
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Asynchronous processing / messaging flows
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Cross-system data movement (PC ↔ BC)
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Identify and diagnose integration failures and inconsistencies
Batch & Work Queue Stability
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Validate:
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Batch job execution and performance
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Work queue processing and failure handling
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Identify retry issues, bottlenecks, and backlog risks
Root Cause Analysis
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Analyze:
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Application-layer bottlenecks
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JVM/thread behavior
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Database query performance
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API latency and failure points
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Distinguish root causes vs symptoms
Observability & Error Analysis
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Analyze system logs and monitoring outputs
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Identify:
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High-noise vs actionable errors
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Gaps in logging and monitoring
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Recommend improvements to observability
Engineering Collaboration
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Partner with developers to address:
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Query optimization
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Code-level performance issues
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Integration reliability
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Error handling improvements
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Translate findings into clear, actionable recommendations
Validation & Reporting
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Provide before/after metric validation for fixes
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Support sprint/release reviews with quantifiable improvements
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Help establish consistent reporting on system health
Required Skills & Experience
Technical Capabilities
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Strong experience in performance and reliability testing in distributed systems
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Hands-on experience with performance testing tools:
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JMeter, Gatling, LoadRunner, or similar
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Experience testing system integrations:
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APIs (REST/SOAP)
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Async processing / messaging systems
System Analysis Skills
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Ability to analyze:
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JVM / thread behavior
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Database queries and performance
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API latency and throughput
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Batch/job execution patterns
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Experience diagnosing:
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Integration failures
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High error volumes and log noise
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Systemic vs localized issues
Working Style
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Strong root cause analysis mindset (not just defect identification)
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Ability to translate technical findings into actionable insights
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Comfortable working in cross-team, platform-level environments
Preferred Qualifications
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Experience with Guidewire (PolicyCenter and BillingCenter strongly preferred)
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Insurance domain knowledge (policy and billing flows)
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Experience with:
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Batch processing / job scheduling systems
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Observability tools (e.g., DataDog)
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Background in:
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SRE (Site Reliability Engineering)
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Platform engineering
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Systems-level QA
Success Criteria
The contractor will be successful if they demonstrate:
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Measurable improvements in:
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System performance (latency, throughput)
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Integration reliability (reduced cross-system failures)
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Batch/work queue stability
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Reduction in error noise and improved observability
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Consistent ability to identify true root causes across system layers
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Clear contribution to sustained system health improvements
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Establishment of repeatable performance and reliability testing practices
Job Description:
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Work on Performance Test Strategies/Test Plans
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Identify Performance Test Requirements/Test Scenarios
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Define and Validate Workload Models with the Project Teams
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Create Test Case Workflow/Performance Test Scripts
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Validate Monitoring tools
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Validate Test Environments are ready, available, accurate, etc.
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Define, communicate and plan test schedule/windows
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Execute test per planned windows and analyze executed tests
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Document defects in Microfocus Quality Center
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Review Test Results
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Create Results Report
Mandatory skills:
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Experience in Performance testing, monitoring and analysis with excellent reporting Skills
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Experience in Test Strategy, Test Design, Test Plan report
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Experience in creating performance test scripts using different protocols like Web (HTTP/HTML), TruClient, Web Services, REST and .Net applications
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Experience in creating different type of scenarios to simulate different load and users pattern for Stress Test, Peak Load Test, Endurance Test, Volume test and other different type tests
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Experience in tools like Loadrunner, Jmeter, AppDynamics, Splunk ( or other APM Tools) for Web/App and DB layers
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Good experience on Performance testing of the Web (HTTP/HTML), TruClient, Web Services, REST and .Net applications
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Proficiency in one or more general purpose programming languages.
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Good understanding of agile methodologies and agile performance testing.
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Knowledge of Storm Runner tool
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Ability to work in team in diverse/ multiple stakeholder environment
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Good communication skills
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Good Analytical skills
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Experience and desire to work in a Global delivery environment
Desired Skills:
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Experience in WAS tuning, JVM tuning, PL SQL tuning experience.
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Working knowledge in debugging of performance scripts, identification of performance bottlenecks using drill down analysis using monitoring tools; Interaction with various stake holders for performance issue resolution
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Development performance testing solution for small services in Devops world.
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Strong understanding of techniques such as Continuous Integration, Continuous Delivery, Test Driven Development, Cloud Development, application resiliency and security
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Experience in working for cloud-based application performance testing and tuning
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Experience in CI/CD pipeline for performance testing.
Skills
SOAP
SQL
Splunk
Agile
Datadog
.NET
Gatling
HTML
HTTP
JMeter
REST
Root Cause Analysis
Scheduling
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