Staff Assistant - Onsite

𝐓𝐢𝐭𝐥𝐞: Staff Assistant - Onsite

𝐌𝐚𝐧𝐝𝐚𝐭𝐨𝐫𝐲 𝐬𝐤𝐢𝐥𝐥𝐬:

administrative systems, administrative support,

inventory, order office supplies,

MO Suite, Word, Excel, Google Forms, Administrative, event,

clerical, Arranges meetings, schedules rooms,

EMR, EHR systems,

Behavioral Health Clinic, order office, customer service

𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:

Performs the day to day clerical, recordkeeping or processing duties of a particular area or function using common office technology and client administrative systems. Will train on latter. Gathers data and assists in preparing reports. Provides information to faculty, staff members, students and the public. Keyboards and processes text and information, and may answer general correspondence. Makes appointments and maintains calendars based on specific instructions. Arranges meetings, schedules rooms and equipment. May maintain inventory and or order office supplies. Contributes to unit goals by accomplishing clerical or administrative duties as required. Some business training beyond high school desired.

Staff Assistant II Provides assistance in delivering exceptional customer service in a busy Student Mental Health clinic and Behavioral Health Clinic serving the client community. Serves as the primary contact with patients and provides general administrative support for clinicians and psychiatrists on the team. Duties include: greeting and assisting patients at the clinic’s front desk, answering the clinic's telephones and routing messages to providers, scheduling and confirming appointments, coordinating referrals, processing incoming and outgoing clinical correspondence, maintaining files, processing and tracking outside referrals, and managing patient flow. Perform other related duties as needed.

Key Qualifications:

Experience working in a hospital or medical office environment

Proficiency with EMR/EHR systems

Experience scheduling appointments and managing calendars

Comfortable answering and directing phone calls

Strong customer service and communication skills

Ability to multitask in a fast-paced healthcare setting

VIVA USA is an equal opportunity employer and is committed to maintaining a professional working environment that is free from discrimination and unlawful harassment. The Management, contractors, and staff of VIVA USA shall respect others without regard to race, sex, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, marital status, sexual orientation, or status as a Vietnam-era, recently separated veteran, Active war time or campaign badge veteran, Armed forces service medal veteran, or disabled veteran. Please contact us at for any complaints, comments and suggestions.

𝐂𝐨𝐧𝐭𝐚𝐜𝐭 𝐃𝐞𝐭𝐚𝐢𝐥𝐬 :

Account co-ordinator: Sekhar Radhakrishnan

VIVA USA INC.

3601 Algonquin Road, Suite 425

Rolling Meadows, IL 60008