Jira Developer - Administrator

This role supports the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an opening for a JIRA Developer-Administrator. The CloudOne program is seeking a Jira Developer / Administrator with extensive experience supporting self-hosted Atlassian environments. The ideal candidate will bring expertise with Jira and Confluence, optimizing workflows, implementing automation, supporting data migrations, and ensuring process governance in highly collaborative, agile‑driven environments.

Location: This position will be onsite. This position is located in Hanscom, MA, or Montgomery, AL.

· Experience working with large software systems including hardware integration and test.

· Analyze and document current Jira and Confluence configurations to identify areas for workflow and process improvement.

· Administer Jira, Confluence, and associated plugins including ScriptRunner and Jira Automation.

· Manage user accounts, groups, permissions, and security audits across large, multi‑team environments.

· Perform system administration tasks such as backups, re-indexes, patching, upgrades, and plugin management.

· Test new versions of Atlassian applications and plugins, ensuring compatibility and stability.

· Build custom dashboards, filters, automation rules, and reporting solutions to support stakeholders and program leadership.

· Support and/or lead Atlassian environment migrations, consolidations, and integrations.

· Improve and maintain Jira and Confluence security through regular audits and governance controls.

· Create and maintain documentation including workflow diagrams, system configurations, CONOPS, and user guides.

· Provide training, knowledge‑sharing, and consultation to internal teams and external partners.

· Partner with stakeholders to align Jira processes with Agile methodologies and cross‑functional collaboration.

· Utilize Jira data for analytics, performance tracking, and incident management reporting.

Required Skills:

· Bachelor’s degree and 4+ years of relevant experience, including Atlassian experience across federal and commercial organizations.

· Additional experience may be considered in lieu of degree

· Active Secret security clearance

· IAT Level II Certification including 3+ years administering Jira and Confluence in enterprise environments, including workflow design, automation, permissions management, and plugin administration.

· Experience designing custom dashboards, filters, and JQL queries.

· Experience performing system backups, audits, re-indexes, and documenting SOPs.

· Experience performing Atlassian installations, upgrades, migrations, and environment consolidations.

· Experience integrating Atlassian tools with AWS environments.

· Strong analytical, communication, and stakeholder‑engagement skills, including the ability to translate highly technical concepts for diverse audiences.

· Experience supporting agile delivery environments (Agile, SAFe).

Preferred Qualifications:

· Advanced JQL experience.

· Experience supporting large federal programs and advising government stakeholders on Atlassian best practices.

· Experience monitoring Atlassian infrastructure hosted on AWS.

· Experience developing documentation, training content, and architecture diagrams for enterprise users.

· Experience with Active Directory administration.

· ship required.

· One or more cloud certifications

SES provides a competitive salary and the following benefits:

• Medical
• Dental
• Vision
• AD&D
• STD
• LTD
• Company paid Life Insurance
• 401k with employer contribution
• Paid Time Off
• Pet Insurance