Infrastructure Design Technician

Our client is looking for a Infrastructure Design Technician for a 7-month contract and will be working remotely.

Join the team at this advanced technology communications provider that's been around for nearly a century and be part of a mission to improve people's opportunities by connecting them to the power of the digital world.

Contract Duration: 7 Months
Required Skills & Experience

• 2+ years of experience with TIRKS, including functional knowledge and circuit-level understanding.
• Hands-on design experience.
• Microsoft Excel and Microsoft Office experience.
• Knowledge of optical networking equipment such as Ciena, Fujitsu, Alcatel/Lucent.
• Knowledge of telecommunications inventory systems such as TIRKS, OMNIvue, WMS, WFMT, and BOSS.
• Knowledge of inside plant fiber optic structured wiring design, construction, and operations.
• Excellent Written and verbal communications skills.
• Able to demonstrate teamwork, and strong problem-solving and analytical skills.
• Self-Motivated and works independently to achieve KPI expectations.
• Able to follow established procedures to fulfill order requirements accurately and efficiently.
• Exhibit continual learning and development by improving job skills through on the job training and all available learning pathways.
• Robust technical understanding of voice, data, ethernet products and related equipment, as well as keeping up with new products or product changes and procedures/design consumption rules
• Expert understanding of design, including both on net and offnet routing requirements.
• Ability to work in multiple design systems both legacy and next generation.
• Ability to quickly evaluate challenges and make recommendation for remediation
• Attention to detail to ensure entrance and exit criteria met in accordance with the Customer expectation.

Desired Skills & Experience

• Experience with OMNIvue.
• Previous experience designing infrastructure circuits in a telecommunications network.

What You Will Be Doing Daily Responsibilities

• Responsible for internal network order fulfillment and designing circuit paths and equipment loads within the network.
• Within the design responsibilities, accountable for producing an accurate design layout record that demonstrates an understanding of the network, and documentation to support network failures and maintenance activity.
• Designs/Redesigns Layer 1 circuit layout records in TIRKS database to accurately reflect the network build including DWDM, SONET, TDM, Ethernet and IP across the Network.
• Resolve any inventory discrepancies in accordance with the EIRG/FIRG database and job aides.
• Collaborate with Planning and Engineering to build and provision equipment and infrastructure circuits that support our customer need.
• Understand the fiber cable configurations in relations to above solutions.
• Maintain and Support Network Infrastructure records in all applicable applications.
• Demonstrate ability to efficiently and accurately design and process internal network orders.
• Process orders according to SLAs. On time performance and quality standards.
• Manage the assigned queue demonstrating strong time management skills and commitment to customer excellence.
• Knowledgeable and proficient in complex provisioning requirements, technologies, and delivery.
• Working knowledge of equipment elements and solutions across switched and special access, Optical Ethernet solutions, local loop and long-haul transport in the telephony network, Access and provision DACS cross connects.
• Provide technical support to internal and external customers for engineering, installation and testing as required for the successful completion of all network orders.
• Perform project-based duties based on organizational grown demands.

Applicants must be currently authorized to work in the US on a full-time basis now and in the future.