Vice President for Enrollment Management and Student Success

Title: Vice President for Enrollment Management and Student Success, Apex Technical School

Location: New York, NY

Salary Range: $150,000–$180,000 annually

Reports To: Chief Operating Officer and Senior Vice President for Administration, Apex

Direct Reports: Director of Admissions, Director of Student Financial Services, Director of Student Support, and other designated enrollment and student services personnel

About Fedcap

For more than 90 years, Fedcap has been turning possibility into reality. As a global nonprofit serving more than 335,000 people each year across the United States, Canada, the United Kingdom, and Australia, we open doors to economic mobility through innovative, evidence-based solutions in education, workforce development, health, and economic development. Join us and experience The Power of Possible, where your work creates real opportunities for people facing barriers to economic well-being and helps build stronger communities every day.

Position Summary

Reporting to the Chief Operating Officer and Senior Vice President for Administration, the Vice President for Enrollment Management and Student Success will lead enrollment growth, strengthen student retention and completion, and modernize student services operations at Apex Technical School.

For more than 60 years, Apex has provided hands-on, career-focused technical education that prepares students for employment. As the school continues to grow, this role will oversee admissions, student financial services, and student support, while working closely with academic leadership to improve graduation and employment outcomes.

The Vice President will develop an integrated, data-driven approach to the entire student experience, from initial recruitment through enrollment, graduation, and career placement. This strategic, hands-on leader will bring strong operational oversight, financial discipline, and sound judgment, with the ability to translate strategy into measurable results. Working across departments, the Vice President will identify challenges, implement solutions, strengthen accountability, and remove barriers to student success while supporting the school's long-term financial sustainability.

Key Responsibilities

Enrollment Strategy and Admissions

• Develop and execute enrollment strategies that drive growth, improve conversion, and support program capacity and financial goals.
• Establish enrollment targets by program and start date, using recruitment and admissions data to monitor performance and identify opportunities for improvement.
• Oversee admissions operations, including lead management, recruitment, application processing, enrollment conversion, and onboarding.
• Expand recruitment partnerships with high schools, workforce organizations, community-based organizations, government agencies, and employers.
• Establish clear performance expectations for admissions teams, including response times, student engagement, conversion, and enrollment yield.

Student Financial Services and Affordability

• Provide executive oversight of financial aid, student accounts, institutional loan programs, and student financial services, ensuring compliance with Title IV and applicable regulatory requirements.
• Partner with Finance to improve affordability, student payment processes, financial counseling, and overall financial sustainability.
• Monitor student financing arrangements, accounts receivable, loan delinquency, and bad debt, identifying opportunities to reduce financial risk.
• Improve payment options and financial literacy resources to help students understand their obligations and remain enrolled.

Student Success, Retention, and Completion

• Develop and implement strategies to improve student attendance, persistence, retention, completion, and graduation.
• Establish early-warning processes to identify students at risk of withdrawing and ensure timely intervention and support.
• Strengthen collaboration among admissions, financial services, academic leadership, and student support teams to address barriers to student success.
• Improve student onboarding, support services, and communication to help students remain engaged and complete their programs.
• Monitor student satisfaction, withdrawal trends, and program outcomes to identify opportunities for improvement.

Career Services and Employment Outcomes

• Partner with the Chief Academic Officer to strengthen career services, employer engagement, and graduate employment outcomes.
• Establish expectations for career readiness, employer partnerships, placement activity, and verified employment results.
• Expand relationships with employers, industry partners, unions, and workforce organizations to support graduate employment opportunities.
• Strengthen coordination between enrollment, academic programs, and career services to ensure students are prepared for employment.

Operational Leadership and Performance Management

• Lead improvements to student information systems, enrollment technology, financial services, reporting, and administrative processes.
• Develop dashboards and performance measures covering enrollment, financial services, student retention, completion, and employment outcomes.
• Establish consistent operating procedures, departmental accountability, and regular performance reviews.
• Manage departmental budgets, staffing, and resources while identifying opportunities to improve efficiency and reduce costs.
• Partner with executive leadership on institutional planning, accreditation, compliance, and operational improvements.
• Build and develop strong teams, establish clear expectations, and create a culture focused on responsiveness, accountability, and student success.

Qualifications

• Bachelor's degree required; master's degree in higher education administration, business, or a related field preferred.
• Minimum of 8–10 years of progressive leadership experience in higher education, career and technical education, workforce training, or a related field.
• Demonstrated success leading enrollment, admissions, student services, financial aid, or student success operations.
• Experience overseeing multiple departments, managing budgets, and leading teams through organizational change.
• Strong understanding of enrollment management, student retention, financial aid operations, and institutional financial performance.
• Experience using data, reporting, and performance metrics to improve operational results and drive accountability.
• Experience implementing process improvements, technology solutions, and cross-functional initiatives.
• Strong leadership, communication, problem-solving, and relationship-management skills.
• Commitment to supporting nontraditional students and individuals facing barriers to education and employment.

Preferred Qualifications

• Experience in an ACCSC-accredited institution or comparable career and technical education setting.
• Familiarity with New York State proprietary school regulations and Title IV financial aid requirements.
• Demonstrated experience improving enrollment, student retention, completion, and career placement outcomes.
• Experience implementing or improving student information systems, CRM platforms, payment systems, and performance dashboards.
• Knowledge of institutional loan programs, accounts receivable, and strategies for reducing student bad debt.

Benefits

• Benefits: Medical, Dental & Vision | Life/AD&D & Long-Term Disability | Flexible Spending Account (FSA) | Commuter Benefits | 403(b) | Wellness Program

Equal Opportunity Employer

The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

About Apex Technical School

Founded in 1961, Apex Technical School is one of New York City's leading career and technical education institutions, providing hands-on training that prepares students for high-demand careers in the skilled trades. For more than six decades, Apex has helped thousands of individuals gain the technical skills, industry knowledge, and professional confidence needed to enter the workforce and achieve economic mobility.

Accredited by the Accrediting Commission of Career Schools and Colleges (ACCSC) and licensed by the New York State Education Department, Apex is recognized as a 2024–2025 ACCSC School of Excellence and partners closely with employers and industry to ensure programs align with evolving workforce needs.

As part of The Fedcap Group's education portfolio, Apex is committed to expanding opportunity, strengthening industries, and creating pathways to meaningful careers through technical education and workforce development