Room Sales Agent (Hybrid)

Job Description
Join the Eau Resort & Spa Team!
We’re looking for dynamic, passionate, and flexible team members to ensure our guests receive an unforgettable experience. Flexibility to work weekends and holidays

• We are seeking a

Room Sales Agent (remote) to join our team. The Room Sales Agents are responsible for effective coordination of booking room reservations, while ensuring the quality and service standards are always upheld. Additional responsibilities include assisting Travel Agents when assistance is needed and ensuring consistent delivery of exceptional 5 Star service. this can be accomplished through reaching personal and team goals for booking transient revenue, increased conversion rates, decreased call abandonment, etc. We have a Full-Time position available.
This is a HYBRID position with flexible shifts.
(3-4 remote days and 1-2 days in office each week)
All candidates must be able to work weekends, holidays, and nights.
Minimum of 2 years of customer service experience.
Previous sales experience is required.
Ability to work flexible schedules that often include evenings, weekends and holidays.
High aptitude for computer programs.
Knowledge and execution of effective office organizational practices.
Previous Hotel experience and/or experience within a luxury environment
Previous experience with Opera Software
Ability to ensure compliance with hotel standards, policies, and procedures with self and staff.
Ability to welcome training and coaching as deemed necessary by Reservations leadership.
Ability to exert physical effort in transporting equipment and perform job duties.
Ability to ensure security and confidentiality of guest and hotel information and materials.
Ability to work unsupervised at times and provide immediate follow-up.
Ability to practice detailed standardized accounting procedures to protect the assets of the hotel.
Always be an ambassador to Eau Resort & Spa, in and outside of the workplace.
Ability to speak coherently, primarily over the phone, while describing the details of the hotel and providing accurate reservation and hotel information.
Ability to work flexible hours, including weekends, holidays and evenings if necessary.
Should be creative, innovative and strive for continuous improvement. know how to ask for help when needed.
Start your journey with Eau Resort & Spa and help us continue to create unforgettable experiences for our guests.