Campaign Operations Specialist

RESPONSIBILITIES:
Kforce has a client in Warren, MI that is seeking a Campaign Operations Specialist.

Responsibilities:
* Design, build, and operate the core omni-channel notification platform capabilities that power high-volume, real-time customer and dealer communications (email, SMS, push, in-app, and future channels), with a primary focus on mobile, push activation, and IHU
* Ensures the platform and related activation workflows are reliable, scalable, compliant, and easy to integrate, enabling product, marketing, and channel teams to deliver the right message to the right customer at the right time
* Will initially sit on the Offer and Order Management Engineering team to execute ad-hoc mobile marketing campaigns by leveraging system services and API integrations
* Once Adobe Journey Optimizer (AJO) is fully stood up for mobile/push activation, will transition to the CE Activation team, with an increased focus on day-to-day campaign execution, optimization, and governance on top of the engineered platform

REQUIREMENTS:
* 3-7+ years of experience in one or more of the following: Software/platform engineering focused on backend or notification systems; Marketing technology/campaign operations roles (e.g., mobile, push, or CRM operations) working closely with engineering
* Technical campaign operations resource with strong Enterprise Decision Management/PEGA experience, and a working understanding of API based integrations
* Hands-on experience with distributed systems and event-driven architectures (e.g., Kafka, Kinesis, Pub/Sub, or similar)
* Experience integrating with or working on notification/messaging platforms (email, SMS, push, in-app) or similar large-scale communication systems
* Experience in high-volume B2C communications, marketing technology, or customer engagement platforms is strongly preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking ?Apply Today? you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.