Leasing Consultant

Simpson Housing LLLP is seeking a resident-focused Leasing Consultant to support daily leasing operations at our multifamily community. In this role, you'll greet prospects, conduct property tours, explain pricing and lease terms, and guide applicants through the qualification and move-in process. You'll manage online and in-person inquiries, prepare leasing documents, and accurately enter data into property management systems. The position also supports resident retention through responsive service, community events, and clear communication. Ideal candidates are professional, organized, sales-oriented, and passionate about delivering an exceptional living experience.

Responsibilities

• Greet and qualify prospective residents via phone, email, and in person
• Conduct property and apartment tours highlighting features, pricing, and community benefits
• Explain lease terms, pricing, and qualification criteria to prospects
• Process applications, conduct basic screening steps, and prepare leasing documentation
• Facilitate move-in and move-out processes, including paperwork and coordination
• Maintain accurate records in property management and CRM systems
• Respond to resident inquiries and support retention through timely, professional service
• Assist with marketing efforts, online listings, and community outreach to drive traffic
• Collaborate with maintenance and onsite team to ensure apartments are ready for show and move-in
• Participate in resident events and initiatives that enhance the community experience

Required Skills

• Leasing and sales techniques
• Customer service
• Property management software (e.g., Yardi, One
• Site)
• Fair Housing and leasing regulations
• CRM and lead management
• Document preparation and lease administration
• Microsoft Office (Word, Excel, Outlook)
• Basic marketing and online listing management
• Data entry and record keeping
• Conflict resolution and problem solving