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Full time
Operations & Project Management
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Business Analyst - Customer Experience & Flow Insights

Sydney WaterAustralia🇦🇺AustraliaPosted 2 Sept 2026

Why This Role Stands Out

This hybrid role offers a fantastic opportunity to drive impactful improvements in customer experience and operational flow at a reputable organization, perfect for a proactive analyst eager to develop their skills in data-driven insights and stakeholder collaboration. You'll thrive here if you're passionate about optimizing performance and contributing to continuous improvement within a supportive team environment. Apply now to leverage your analytical expertise and grow your career with Sydney Water!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Australia
Continuous Improvement

Job Description

Sydney Water is seeking a proactive Business Analyst to support the Flow initiative, focusing on data analysis, reporting and continuous improvement across field operations. You will lead insights, monitor KPIs, manage system changes, and collaborate with stakeholders to optimise performance and deliver business value.

This permanent role offers hybrid work, development opportunities, and great benefits, with responsibilities spanning data quality, regulatory compliance, and cross-system

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