FDA Printlogic Engineer

Job#: 3055623
Job Description:
FDA Printlogic Engineer
If interested, please send most updated resume to
Location: Remote
Pay Rate: $45-55 / hr
Clearance: ability to obtain Public Trust
Role Overview
We are seeking a Printlogic Engineer to join our team. In this role, you will be responsible for the administration, configuration, and maintenance of the global PrinterLogic portal. This position involves architecting and executing migrations from legacy print servers and acting as the highest point of escalation for print-related issues.
Key Responsibilities

• Administer, configure, and maintain the global PrinterLogic portal.
• Architect and execute migrations from legacy Windows print servers to PrinterLogic direct IP printing.
• Set up and manage advanced features including Secure Release Printing, Mobile Printing, and Pull Printing.
• Package, test, and deploy manufacturer-specific printer drivers (HP, Xerox, Ricoh, Canon, etc.) across diverse OS environments (Windows, macOS, Linux).
• Configure deployment assignments based on Active Directory/IdP groups, IP address ranges, or OU structures.
• Provide tier 3 administration and integration support for enterprise eFax platforms.
• Work with vendors to resolve complex software bugs, firmware compatibility issues, and platform upgrades.
• Document print architectures, deployment standards, and administrative runbooks.
• Act as the highest escalation point (Tier 3) for print-related outages, driver conflicts, and queue failures.
• Certify solutions prior to deploying into production environments.
• Work with engineering to understand changes and provide input as required.
• On-call rotation is required.

Required Qualifications
Experience: 3 to 5+ years of dedicated experience architecting, deploying, and supporting PrinterLogic (SaaS or Virtual Appliance) in an enterprise environment.
Technical Skills: Deep understanding of driver types (Type 3 vs. Type 4, postscript, PCL) and experience resolving profile conflicts across Windows and macOS. Hands-on experience integrating PrinterLogic with Active Directory, Azure AD/Entra ID, Okta, or other IdP systems for user authentication and provisioning.
Other Skills: Strong documentation skills for creating clear end-user guides, print policies, and administrative workflows. Strong communication and presentation skills.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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