Security Training and Development Manager

Securitas is seeking a Security Training Manager to lead the design, delivery, and evaluation of training programs for security officers and supervisors. In this role, you will develop curriculum aligned with Securitas standards, client requirements, and regulatory obligations, covering topics such as access control, patrols, emergency response, de-escalation, and customer service. You will conduct classroom, virtual, and on-site training, assess competency, maintain training records, and use data and incident trends to continuously improve programs. Partnering closely with operations leaders and clients, you will ensure personnel are prepared to protect people, property, and assets while upholding Securitas' values of integrity, vigilance, and helpfulness. This full-time, on-site position offers structured career growth, exposure to diverse client environments, and the opportunity to elevate security performance across multiple locations.

Responsibilities

• Design, implement, and update security training programs for officers and supervisors.
• Deliver classroom, virtual, and on-site training on security procedures, emergency response, and customer service.
• Assess training needs based on incident trends, client requirements, and regulatory standards.
• Evaluate training effectiveness using performance metrics, audits, and feedback; adjust curriculum accordingly.
• Ensure compliance with industry regulations, client policies, and Securitas standards.
• Develop training materials, manuals, and scenario-based exercises aligned with real-world risks.
• Coach and mentor security personnel to reinforce skills, professionalism, and vigilance.
• Coordinate training schedules, records, and certifications using LMS and company systems.
• Collaborate with operations leaders and clients to align training with site-specific risks.
• Support incident reviews and use lessons learned to enhance training content.

Required Skills

• Security training program design
• Instructional design
• Adult learning principles
• Security operations knowledge
• Risk management
• Compliance and regulatory standards
• Training needs assessment
• Classroom and field training delivery
• Incident response procedures
• Learning management systems (LMS)
• Curriculum development
• Report writing and documentation
• Data-driven training evaluation
• Team leadership
• Client communication