Why This Role Stands Out
This hybrid role offers an exciting opportunity to leverage your expertise in Jira and Confluence to drive DevOps and ITSM initiatives within a reputable organization. You'll thrive here if you're a mid-senior professional eager to shape critical workflows and enhance operational efficiency. Apply now to contribute to impactful projects and expand your DevOps skillset.
Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Albany, NY, United States
Posted
17 hours ago
ETLSAMLSSOConfluenceJiraLDAP
Job Description
Job Description: Software Developer – Senior (Jira & Confluence / DevOps)
Role Overview
- Job Title: Software Developer (Senior Level)
- Request ID: HBITS-08-14998
- Agency: Department of Financial Services (DFS)
- Project: Jira Implementation for DevOps and ITSM
- Location: Albany, NY (50% Telecommuting allowed)
- Engagement Duration: 30 Months
- Work Hours: Full-Time (9:00 AM – 5:30 PM, negotiable)
- Interview Format: Webcasting (Camera Required)
Day-to-Day Responsibilities
- Design, customize, and maintain Jira, Confluence, and service management tools to automate business and operational workflows.
- Configure Jira projects, queries, reports, custom fields, issue types, permission schemes, and complex workflows.
- Develop custom Jira and Confluence plugins/extensions and create ETL scripts for external system data imports.
- Integrate Atlassian tools with version control systems, DevOps CI/CD pipelines, and third-party software.
- Implement Identity Provider (IDP) and Single Sign-On (SSO) configurations using LDAP/SAML.
- Monitor system performance, implement optimizations, and troubleshoot complex technical issues within Jira and Confluence.
- Provide end-user support, author administrator runbooks, and lead technical training sessions.
Mandatory Qualifications
- Skill Level: Senior (60–84 months of experience working independently, guiding others, and handling full software development lifecycle tasks).
Requested Qualifications & Experience
- Jira Development: 60+ months of experience developing in Atlassian Jira.
- Jira Troubleshooting & Administration: 60+ months troubleshooting Jira issues and managing user access/permissions.
- Jira Performance Optimization: 60+ months monitoring and optimizing Jira performance for system stability.
- Technical Documentation: 60+ months authoring technical documentation, mapping business workflows, and creating admin runbooks in Confluence.
- Atlassian Confluence: 36+ months of experience in Atlassian Confluence.
- DevOps Methodologies: 36+ months of hands-on experience with DevOps methodologies.
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