Medical Call Service Sales Representative

Job Description
Job Description
Benefits:
401(k)
Company parties
Competitive salary
Free food & snacks
Health insurance
Paid time off
Job Title: Call Service Sales Representative
Location: On-Site – Rochelle Park, NJ
Practice: Hess Spine and Orthopedics
About Us:
Hess Spine and Orthopedics is a leading medical practice specializing in advanced spine and extremity surgery. Our expert team is committed to providing top-tier care and life-changing outcomes for our patients. We are expanding our team and looking for a driven, personable, and persuasive
Call Service Sales Representative to join our Rochelle Park, NJ headquarters.

Position Summary

We are seeking a highly motivated individual to manage incoming and outgoing patient lead calls. The ideal candidate will be skilled at building rapport over the phone, understanding patient needs, and successfully scheduling consultations with our medical team. You will play a vital role in helping prospective patients take the next step toward expert care and recovery.

Key Responsibilities

Handle inbound calls from potential patients and respond to inquiries about our services.
Proactively make outbound calls to warm leads who have expressed interest in treatment.
Effectively communicate the benefits of seeing our doctors and schedule appointments.
Maintain detailed records of all interactions and follow-ups in our CRM system.
Collaborate with the marketing and clinical teams to ensure a smooth transition from lead to patient.

Requirements

Minimum
1 year of experience in medical sales
.
Minimum
1 year of experience in medical customer service
.
Strong communication and persuasion skills.
Ability to manage a high volume of calls professionally and efficiently.
Empathy and understanding when interacting with patients in pain or distress.
Comfortable working full-time on-site in our
Rochelle Park, NJ office.

Compensation & Benefits

Base salary plus a very generous and competitive commission structure
.
Health insurance
.
1 week Paid Time Off (PTO) annually.
Growth opportunities within a fast-growing and innovative medical practice.

Join Us

If you are passionate about healthcare, skilled in sales and service, and want to make a real difference in patients’ lives, we would love to hear from you.
Apply today and become part of the Hess Spine and Orthopedics team.