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Support Team Lead — Hybrid & Customer Success Leader

ADP, Inc.bromsgrove, england🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationbromsgrove, england, United Kingdom

Job description

Klipboard is seeking a talented IT support leader to motivate and manage the Helpdesk team, ensuring timely, accurate responses and escalations to maintain high customer satisfaction. You will stay current with supported applications and drive improvements across the service.

This role requires strong communication, leadership, and process discipline. The position offers a flexible hybrid work policy with three office days and two remote days, and opportunities to enhance service delivery across

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