Remote Inside Sales Representative (Food & Beverage Distribution, CPG, FMCG)

Job Description
Job Description
Description:
Sales Management:
Consistently manage and grow weekly sales orders from assigned accounts through phone calls, online communication, and occasional field visits.

Client Engagement

Regularly engage with clients via phone, email, and occasional in-person visits to assess needs, manage inventory, enhance sales through upselling/cross-selling, promote trials/samples, and maintain promotion awareness.

Product Expertise

Develop and maintain an in-depth knowledge of product offerings to provide tailored recommendations.

Collections Support

Assist the collections team in securing timely payments from accounts, including necessary follow-ups.

Relationship Cultivation

Cultivate strong relationships with grocery and restaurant clients, advising on product selections and order processes.

Issue Resolution

Address customer inquiries and resolve issues promptly, logging and tracking significant concerns for resolution.

Warehouse Support

Coordinate with the local warehouse supervisor to complete order fulfillment and support local customer pick-ups. Troubleshoot fulfillment issues in Odoo ERP, WMS system (similar to Netsuite).
AR Responsibilities (as needed):
Create invoices, receive, process, and post incoming payments. Resolve client billing questions and concerns. Reconcile invoices and payments for assigned accounts. Maintain follow-ups based on aging receivables for each assigned account.

Data Analysis

Analyze sales data to identify opportunities to increase market share and wallet size.

Market Insights

Stay informed about market trends and competitors, providing regular insights and reports to management.

Strategy Implementation

Collaborate with the business strategy team to implement sales insights in daily account management.

Marketing Participation

Participate in both virtual and occasional field marketing activities, product demos, and industry events to penetrate new markets.

Lead Generation

Engage in cold calling, email campaigns, and occasional in-person visits to generate new client leads.

Reporting

Provide management with reports on customer needs, potential new products or services, and competitive activities.

Technology Adoption

Assist customers in adopting new technologies and e-commerce platforms.

Additional Duties

Perform additional duties as required to meet business needs.

Requirements

Minimum Qualifications
2-5 years of sales experience in food & beverage, hospitality, or distribution.
Bilingual in English and Hindi; additional South Asian languages a plus.
Proficient in Microsoft Office or Google Suite.

Preferred Qualifications
Previous Work Experience in South Asian (Indian) grocery or restaurant sales.
Familiar with diverse markets; adept at working in fast-paced settings.
Schedule
Monday to Friday, with required evenings, weekends, and holidays as needed.
Why Us?
Join Premier Food Supplies (PFS) , a leading distributor in the food and beverage industry for over 20 years. PFS is an equal opportunity employer committed to a diverse and inclusive workplace.