Relationship Network Advisor

Network Relationship Advisor - HGV & Commercial Vehicle Apprenticeships

Location: Fully Remote / Home Based
Contract: Permanent
Salary: Competitive, dependent on experience

Are you a confident relationship builder with experience in outbound sales, employer engagement, recruitment or business development?

FIND is delighted to be recruiting on behalf of a national training provider for a Network Relationship Advisor to support the growth of apprenticeship opportunities across the HGV and commercial vehicle sector.

This is an excellent opportunity for someone who enjoys speaking with businesses, building relationships and working in a target-driven environment. You'll proactively engage employers across a well-established commercial vehicle network, identifying current and future recruitment needs and converting opportunities into live apprenticeship vacancies.
You don't necessarily need previous apprenticeship experience ,candidates from telesales, recruitment, employer engagement, account management, customer success or business development backgrounds will also be considered.

The Role
As a Network Relationship Advisor, you'll play a key role in growing apprenticeship recruitment across the HGV and commercial vehicle network.
Your responsibilities will include:

• Proactively engaging HGV dealers, service centres, workshops and commercial vehicle employers to identify apprenticeship opportunities.
• Conducting high-volume outbound calls and follow-up activity to generate meaningful employer conversations.
• Building strong, credible relationships with key contacts including Dealer Principals, Aftersales Managers, Service Managers, Workshop Managers, HR and L&D teams.
• Identifying employers who are not currently recruiting apprentices and promoting the benefits of apprenticeship programmes.
• Understanding employers' workforce and recruitment needs and matching these with suitable apprenticeship solutions.
• Generating new apprenticeship vacancies across technical and non-technical programmes.
• Managing and progressing a pipeline of leads and prospective vacancies.
• Following up opportunities proactively to maximise conversion into live apprenticeship vacancies.
• Maintaining accurate CRM records of calls, engagement activity, opportunities and outcomes.
• Sharing market intelligence, employer feedback and recruitment trends with the wider team.
• Supporting targeted employer engagement campaigns and initiatives.
• Working closely with internal recruitment, operations, business development and marketing teams to support successful apprentice starts.

About You
We're looking for a proactive and commercially minded individual who is comfortable engaging employers and building relationships over the telephone.
You'll ideally have experience in a target-driven environment and be confident managing a high volume of outreach while maintaining a professional and consultative approach.
You'll ideally have:

• Experience within outbound sales, telesales, recruitment, employer engagement, business development or a targeted customer service environment.
• A proven track record of working towards and achieving activity, lead generation, sales or performance targets.
• Excellent communication and relationship-building skills.
• A confident and professional telephone manner.
• Strong questioning and listening skills, with the ability to understand employer needs.
• Experience managing leads, opportunities or a sales pipeline.
• Good organisation and time-management skills.
• Experience using CRM or customer management systems.
• Strong IT skills, including Microsoft Office.

Experience within any of the following would be highly advantageous, although not essential:

• Apprenticeships or vocational training
• HGV or commercial vehicles
• Automotive
• Employer-funded training
• Vacancy generation or employer recruitment

What We're Looking For
This role would suit someone who is:

• Proactive, resilient and comfortable making a high volume of outbound calls.
• Target-driven, with a strong focus on delivering results.
• Naturally confident at building relationships and establishing credibility quickly.
• Organised and capable of managing multiple conversations and follow-up activities.
• Persistent in progressing opportunities while delivering an excellent employer experience.
• Curious and confident asking the right questions to uncover recruitment needs.
• Commercially aware and able to identify potential growth opportunities.
• A collaborative team player who enjoys contributing to wider business objectives.

Key Performance Areas
You'll work towards agreed KPIs focused on:

• Outbound employer engagement and call activity.
• Quality employer conversations.
• Lead and apprenticeship vacancy generation.
• Pipeline development and opportunity conversion.
• Engaging new and previously inactive employers.
• Timely follow-up and progression of opportunities.
• Accurate CRM and activity reporting.
• Supporting overall apprenticeship recruitment and learner start targets.