Quick Overview
Job Description
Position - Customer Support Engineer
Location: South San Francisco, CA
Duration : 6 Months plus
This is for a Deskside Support Technician for an onsite support role. This role includes hardware and software support for HP/Dell Laptops & Desktops. IMAC activity, installs, removals, hardware replacement and complete system setup.
There is all some Inventory and equipment disposal required.
Standard Deskside Support. Hardware/software support for Desktops and laptops in office environment. Will require setup and removal of systems as well.
Skills required:
Proactive and able to work with little supervision
Excellent customer service skills
Excellent Documentation skills.
Experienced with Windows Windows 7 & Vista technical support, 2 years minimum preferred.
experience supporting Office/Outlook 2007 and 2010
Experience with Network connectivity (IP setup, adding network printers)
Experience with PC setup (imaging, configuration of Windows Platform software)
Experience with installing hardware (A+ Cert required)
Will work with clients face to face and via phone.
Able to work a 7:30am or 8am shift.
Standard 40 hour work week
For the more Information please contact me at 734-357-8988 or sathish dot balla at tekwissen dot com