Quick overview
Job description
The Compliance Coordinator is responsible for monitoring and maintaining the community’s aesthetic standards and governing documents by conducting regular property inspections and documenting violations. This role plays a key part in upholding the quality, safety, and overall appearance of the community. The ideal candidate is observant, detail-oriented, and comfortable engaging with residents in a courteous and professional manner.
Job Responsibilities:
- Conduct regular patrols of the community to identify and document potential violations of the association’s CC&Rs, Rules, and Regulations.
- Capture and upload clear, detailed photos and notes of each violation using the association’s compliance software.
- Issue courtesy notices, violation letters, and follow-up communications in accordance with association policy and timelines.
- Track and manage open violations through resolution, maintaining accurate and organized records.
- Communicate with residents in a professional and respectful manner when addressing compliance matters.
- Prepare compliance reports for management and board meetings as requested.
- Collaborate with the General Manager, Assistant Manager, and Administrative staff to ensure consistent enforcement and timely follow-up.
- Attend board or committee meetings as needed to provide compliance updates or clarification.
- Assist with other administrative duties or special projects as assigned.
Qualifications / Requirements:
- Previous experience in property management, community association management or code enforcement preferred.
- Strong attention to detail and ability to remain objective when assessing potential violations.
- Excellent written and verbal communication skills.
- Proficient with Microsoft Office applications and mobile inspection/reporting tools.
- Must possess a valid CA Driver’s License, insurance, and a reliable personal vehicle for daily patrols.
- Ability to work independently and maintain confidentiality.
- May require flexibility for occasional evening or weekend inspections.
Why Join Action:
- Action's goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: https://tinyurl.com/actionglassdoor
- Team Member Perks:
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values-driven company culture promoting teamwork and excellence
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