Quick Overview
Job Description
Industrial Inside Sales Representative
Location:
Job Type:
Full-Time
Inside Sales | No Assigned Territory
Position Overview
A-JAX Company is seeking
Industrial Inside Sales Representatives to join our Jacksonville team. This is a sales-focused role designed for someone who enjoys building customer relationships, developing new business, growing existing accounts, and helping customers identify the right products and solutions.
Candidates with experience in industrial distribution, construction supply, manufacturing, MRO, wholesale distribution, building materials, fasteners, or a related B2B sales environment are strongly encouraged to apply. You will work closely with Outside Sales Representatives and serve as an important point of contact for customers. This position combines account management, inbound sales, outbound business development, product support, and order follow-up. This is not a traditional customer service position.
The successful candidate will be comfortable asking questions, identifying sales opportunities, recommending additional solutions, and contributing directly to revenue growth.
Respond to customer inquiries received by phone, email, fax, and in person
Build and maintain relationships with existing customers
Make outbound calls to current and prospective customers to develop new business
Identify opportunities to grow existing customer accounts
Prospect for new customers and sales opportunities
Partner closely with Outside Sales Representatives to support customer needs and sales goals
Use a consultative selling approach to understand customer projects, applications, and purchasing requirements
Recommend products and solutions based on customer needs
Prepare quotes and respond to customer product and pricing inquiries
Follow up on quotes, open opportunities, and customer requests
Monitor open orders and coordinate follow-up to help ensure customer commitments are met
Maintain accurate customer activity, opportunities, and follow-up information in the CRM
Collaborate with sales, sales support, operations, and management to support growth initiatives
2+ years of inside sales, account management, business development, or related sales experience preferred
~ Previous experience in industrial distribution, wholesale distribution, construction supply, manufacturing, MRO, fasteners, building materials, or a related B2B environment strongly preferred
~ Experience selling products or services to contractors, manufacturers, maintenance departments, construction companies, industrial facilities, or commercial customers is highly desirable
~ Experience developing existing accounts and identifying new business opportunities
~ Comfortable making outbound sales and prospecting calls
~ Ability to ask questions, understand customer requirements, and recommend appropriate solutions
~ Ability to understand the broader scope of a customer project and anticipate related needs
~ Strong communication and relationship-building skills
~ Ability to manage multiple customer inquiries, quotes, orders, and sales opportunities simultaneously
~ Ability to learn technical products and product applications
~ Comfortable working with CRM systems and documenting customer activity
~ Ability to collaborate effectively with Outside Sales and internal support teams
Industrial supply or industrial distribution
Construction or contractor supply
Building materials
Tools and equipment
Wholesale distribution
Commercial or industrial products
Technical or application-based sales
The successful Inside Sales Representative is someone who does more than respond to customer requests.
They take the time to understand what the customer is working on, ask follow-up questions, and look for opportunities to provide additional value. This may include identifying related products, recognizing future purchasing needs, following up on open opportunities, or proactively reaching out to customers to develop additional business. A strong candidate will be comfortable balancing customer service responsibilities with a clear focus on sales growth, account development, and long-term customer relationships
.
Full-time
~ Monday through Friday
~About the Opportunity
This is a fully inside sales position with no assigned geographic territory. The role works closely with an established Outside Sales team and provides the opportunity to develop strong customer relationships, expand existing accounts, prospect for new business, and build knowledge of industrial products and applications. If you have experience in industrial, wholesale, construction, manufacturing, distribution, or related B2B sales and enjoy combining relationship management with proactive selling, we encourage you to apply.
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