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HOUSEPERSON

Caesars EntertainmentRobinsonville🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationRobinsonville, United States
Concrete

Job description

Maintains the cleanliness of all areas of the hotel.
  • Transports cleaning equipment up and down ramps.
  • Vacuums and shampoos carpet. (Daily)
  • Washes windows inside and out.
  • Washes and cleans walls light fixtures, louvers, ceilings, shelves and outside walls and cement walls.
  • Operates and controls all mechanical equipment including rotary machines, blowers and back vacuums.
  • Cleans and empties various cleaning equipment including shampooers, buffers and vacuums.
  • Recognizes and uses appropriate chemicals.
  • Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.
  • When needed, make up room.
  • Delivers upon requests guest amenities, i.e. pillows, additional beds, blankets and much more.
  • All other duties as assigned.
  • Overall cleaning of the hotel.
  • Responsible for deep cleaning of rooms.
  • Consistently demonstrates superior customer service skills by displaying Spotlight on Success behaviors.
  • Maintains upbeat, positive attitude, positive energy and enthusiasm from one interaction to the next.  
  • Creates an atmosphere of luck and celebrates customer wins.
  • Is ready to serve and informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting.
  • Anticipates needs and provides fast, flawless service.
  • Checks for satisfaction and properly uses the Service Recovery process to resolve problems when they exist.
  • Promotes Total Rewards programs and card membership.
  • Provides a warm farewell and thanks guests for visiting.
  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
  • High school diploma or General Education Degree (GED) and Housekeeping experience preferred
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
  • Ability to deal with problems involving a few concrete variables in standardized situations.

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