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Full timeOperations & Project Management

Senior Digital Business Analyst - Customer-Centric Change

Medibank Private LimitedMelbourne, Victoria🇦🇺Australia

Why this role stands out

Leverage your expertise to shape customer-centric digital solutions and drive significant enhancements in user experience at Medibank. This hybrid role offers a fantastic opportunity for a driven Senior Digital Business Analyst to grow their skills within a collaborative team and contribute to impactful projects that elevate customer engagement. You'll thrive here if you're passionate about end-to-end delivery and continuous improvement, so we encourage you to apply!

Quick overview

SeniorityMid Senior
Employment typeFull Time
Work modeHybrid
LocationMelbourne, Victoria, Australia

Job description

Medibank, Melbourne-based, seeks a Senior Digital Business Analyst to join Enterprise Delivery in Customer Technology & Delivery. You will shape customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile.

You'll cover the full delivery lifecycle from feasibility to testing, uplift the BA practice, and thrive in a collaborative environment to make a real impact.

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