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Senior Digital Business Analyst - Customer-Centric Change

Medibank Private LimitedMelbourne, Victoria🇦🇺AustraliaPosted 6 Sept 2026

Why This Role Stands Out

Leverage your expertise to shape customer-centric digital solutions and drive significant enhancements in user experience at Medibank. This hybrid role offers a fantastic opportunity for a driven Senior Digital Business Analyst to grow their skills within a collaborative team and contribute to impactful projects that elevate customer engagement. You'll thrive here if you're passionate about end-to-end delivery and continuous improvement, so we encourage you to apply!

Quick Overview

Seniority
Mid Senior
Employment type
Full Time
Work mode
Hybrid
Location
Melbourne, Victoria, Australia

Job Description

Medibank, Melbourne-based, seeks a Senior Digital Business Analyst to join Enterprise Delivery in Customer Technology & Delivery. You will shape customer-centric digital solutions that enhance experience, retention, and self-service across desktop and mobile.

You'll cover the full delivery lifecycle from feasibility to testing, uplift the BA practice, and thrive in a collaborative environment to make a real impact.

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