Seasonal Support Associate (Fashion Island)

Responsibilities:

• Customer service is your second nature: ensure a best in class experience by helping customers with waters, running a smooth checkout experience, and responding proactively to unexpected circumstances.
• Accurately and efficiently operate the POS system and cash register.
• Maintain the shop's aesthetic and create an organized and clean sales floor by folding clothes, straightening displays and racks, and refilling product.
• Process various forms of payment, including cash, credit/debit cards, gift cards, and store credits.
• Handle returns, exchanges, and refunds according to company policy.
• Maintain an accurate cash drawer, counting and balancing it at the beginning and end of each shift.
• Bag or package customer purchases carefully and efficiently.
• You create the first and last impression: our customers come to you for a perfect welcome and a seamless finish.

Required Skills

• Can rock a POS system and handle basic computer tasks with ease.
• Know your numbers: you have strong math skills for accurate cash handling.
• Charming as all get-out – you know how to make customers feel like VIPs.
• Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.
• Expected end date is January 31, 2027.