Why This Role Stands Out
This on-site Desktop Support Engineer role at SpikeIT Global Solutions offers a fantastic opportunity to deepen your technical expertise in a dynamic environment, supporting critical operations during the 2nd shift. If you have 4-6 years of experience in Windows AD, Office 365, and network troubleshooting, and possess excellent customer service skills, you'll thrive in this position. Apply now to join a reputable company and contribute to their success!
Quick Overview
Job Description
We’re hiring a Desktop Engineer for our 2nd shift (Tuesday to Saturday 4pm-12am) - 5 days onsite in Newark, NJ.
You’ll provide Level 1 & 2 support via phone, email, and remote tools—troubleshooting hardware, software, network, and printer issues.
Requirements:
- 4–6 years’ experience or college degree
- Windows AD, Office 365, DHCP, DNS, LAN/WAN
- Ticketing system, asset management, vendor coordination
- Strong customer service and communication skills
- Saturday and holiday availability
Nice-to-have: Scripting, ITIL knowledge, Airwatch MDM.
All your information will be kept confidential according to EEO guidelines.