Success Coach - Birmingham

What's the Role About?
As a Job Coach, you'll be the go-to person for individuals who are ready to get back into work but may need a little extra support. Your role will involve helping them build confidence, develop their skills, and find a job they love. You'll work closely with participants, providing one-on-one guidance and creating action plans tailored to their strengths and needs. And the best part? You'll get to celebrate their success when they land that perfect role!

Your Day-to-Day:

• Coaching & Cheerleading: Manage a caseload of participants, cheering them on every step of the way as they overcome barriers and get closer to employment.
• Create Action Plans: Sit down with participants, have a good chat, and work together to create personalized plans for their job search everything from CV tips to interview prep.
• Be Their Guide: Keep up regular check-ins, motivate them through the tough spots, and make sure they're staying on track to secure long-term employment.
• Work with Employers: Build strong relationships with local businesses and help match participants to job opportunities that play to their strengths.
• Support Beyond Day One: Once participants are employed, you'll continue to be there for them, offering support to ensure they stay happy and thriving in their new role.

Why You'll Love This Job:

• Make a Real Difference: You'll be helping people transform their lives by finding work that suits them.
• Positive Vibes: We love a friendly, chatty, and upbeat workplace and we know you'll fit right in!
• Room to Grow: We'll provide all the training you need to feel confident and succeed, with great opportunities for career progression.
• Work-Life Balance: Enjoy flexibility with potential for a 4-day workweek (depending on workload and manager discretion).
• Great Perks: Competitive salary, annual bonuses, private healthcare, and more!

What We're Looking For:

• A chatty, positive, and empathetic person who loves interacting with others.
• Experience in coaching, social care, employment support, or similar roles.
• Great at communicating and motivating people you're someone who people trust and feel comfortable with.
• An adaptable and proactive attitude you're ready to handle anything that comes your way!
• IT savvy and super organised with good time management.

Sound Like You?
If you're all about positivity, love helping people find their way, and are looking for a role where you can really make a difference apply now! We'd love to meet you. Job Types: Full-time, Permanent Pay: £28,000.00-£29,500.00 per year Benefits:

• Company pension
• Employee discount
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 2 years (preferred)

Work Location: In person - 169 Newhall Street, Birmingham, B3 1SW.