Why this role stands out
Elevate your career at Elite, where you will enjoy high earning potential of up to $100,000 and the opportunity to make a tangible impact as a key leader within a fast-paced, reputable service department. This role is perfect for a customer-focused professional who thrives on building lasting relationships and managing complex workflows with precision. Take the next step toward professional growth and apply today to join this dynamic team!
Quick overview
SeniorityMid Senior
Employment typeFull Time
Work modeOn Site
LocationVentura, California, United States
Job description
Kirby Kia of Ventura is seeking an experienced, customer-focused Automotive Service Advisor. This opportunity is suited to a seasoned advisor who can manage a busy service drive, explain repair recommendations clearly, and build lasting customer relationships.
Key Responsibilities
- Serve as the primary contact between customers and the service department.
- Listen to vehicle concerns and document accurate repair orders.
- Explain recommended maintenance, repairs, estimates, and completion timelines.
- Obtain customer approval before authorizing additional work.
- Coordinate with technicians and parts staff to monitor repair progress.
- Verify warranty or service-contract coverage and obtain applicable authorizations.
- Keep customers informed about changes in cost, timing, and vehicle status.
- Review completed work and final invoices with customers.
- Maintain accurate records and follow dealership procedures.
Qualifications
- Previous automotive dealership service advisor experience.
- Strong customer service, communication, and organizational skills.
- Ability to manage multiple repair orders in a fast-paced environment.
- Working knowledge of automotive maintenance and repair terminology.
- Experience preparing estimates and explaining repair recommendations.
- Familiarity with dealership management systems and warranty processes preferred.
- Kia or Hyundai dealership experience is a plus.
Compensation & Benefits
- Compensation: Annual earnings range of $50,000–$100,000, depending on experience and dealership approval.
- Benefits: Benefits package and eligibility details will be discussed during the interview.
- Schedule: Specific work hours and Saturday requirements will be discussed during the interview.