Full timeOther

Cloud Service Management Lead - Incident & Change

InteractiveAustralia🇦🇺Australia

Why this role stands out

This hybrid role offers a fantastic opportunity to lead critical IT service management functions within an award-winning Australian company, driving innovation through AI and automation. You'll thrive here if you're a seasoned leader passionate about building high-performing teams and enhancing customer outcomes in a collaborative development-focused environment. Apply now to shape the future of IT service delivery!

Quick overview

SeniorityMid Senior

Employment typeFull Time

Work modeHybrid

LocationAustralia

Continuous Improvement

Job description

Interactive, an award-winning IT services provider in Australia, seeks an experienced Manager of Service Management to lead the governance and continuous improvement of incident, request, problem, configuration, and change management functions. This senior leadership role requires building exceptional teams, enhancing customer outcomes, and championing automation and AI adoption.

Located in Melbourne or Sydney, the position offers a collaborative environment focused on development,