Field Training Specialist

Supports new retail program launches, merchandising resets, and installations across assigned locations. Provides hands-on training and operational support to field teams, monitors execution, resolves in-store issues, and travels regularly to retail sites.

Responsibilities

• Coordinate and support retail program launches, merchandising resets, and installation initiatives.
• Assist field merchandisers and installation teams with onboarding, training, communication, and execution expectations.
• Lead field training for installation team leads and conduct onsite observations to reinforce best practices.
• Monitor field activity and project progress to ensure schedules, merchandising standards, and client expectations are met.
• Troubleshoot store-level issues and coordinate solutions involving staffing, scheduling, fixtures, product placement, or reporting.
• Ensure launch materials and tools reach field teams, communicate with stakeholders, and support process improvements.

Required Skills

• Retail merchandising
• Field operations coordination
• Team training
• Onboarding
• Merchandising resets
• Retail installation support
• Project progress monitoring
• In-store troubleshooting
• Microsoft Office
• Mobile reporting tools