Quick overview
Job description
Your new company
We are working with a well-established housing organisation seeking an experienced Housing Officer to join their team on an initial one-month contract, with the possibility of extension.
Your new role
- Managing a designated housing management patch
- Delivering a high-quality tenancy management service
- Conducting tenancy visits and estate inspections
- Investigating anti-social behaviour cases and tenancy breaches
- Managing neighbour disputes and supporting tenancy sustainment
- Monitoring rent accounts and working alongside income teams to address arrears
- Supporting tenants with a range of housing-related queries and issues
- Liaising with internal departments and external agencies to achieve positive outcomes for customers
- Ensuring compliance with housing policies and procedures
What you'll need to succeed
- Previous Housing Officer experience within a Housing Association or Local Authority
- Strong knowledge of tenancy management and housing legislation
- Experience managing anti-social behaviour and tenancy-related cases
- Excellent communication and customer service skills
- Ability to manage a busy and varied caseload
- Full UK driving licence and access to a vehicle would be advantageous
What you'll get in return
- Immediate start available
- Competitive hourly rate
- Initial 1-month contract with the potential to be extended
- Opportunity to gain experience within a respected social housing organisation
- Supportive and collaborative team environment
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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